Effective Office Administration

Managing an office is not an easy task. Dubbed the “Senior Person of the Boss”, it requires the competence and knowledge of the basic administrative guidance of an office covering general administration, services, office equipment, public records and communication facilities.

SUITABLE FOR?

The Office Administration (Office Management) program is specially designed for non-executive staff and individuals who wish to enhance their efficiency in carrying out office tasks effectively and efficiently. The approach taken takes into account all the key factors in modern effective office management.

PROGRAM CONTENT

    1. INTRODUCTION TO OFFICE MANAGEMENT
    2. RECORD AND FILE MANAGEMENT
    3. OFFICE INTERACTION AND TELEPHONE SKILLS
    4. BUSINESS/ORGANISATION LETTER WRITING
    5. MANAGING MEETINGS AND OFFICIAL GATHERINGS

 

WHAT DID THEY SAY?

 

“Explanations based on real-life issues and examples”

“Engaging facilitator with participants”

“Two-way communication practiced by the presenter is very good! Salute and interactive”

TARGET GROUP

  • Executive, Supervisor dan Support Staff

DATE

  • 23 – 25 APRIL 2024
  • 22 – 24 OCTOBER 2024

VENUE

  • Tamu Hotel & Suites, KL

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